Again, do not be afraid to Because cashiers face many situations on the job, here are some that youll want to cover. According to the Mayo Clinic, agoraphobia often develops after a person has experienced a panic attack, which typically stems from a biological predisposition paired with generalized and specific learning experiences that teach the individual to perceive the physical symptoms of fear as dangerous, Chapman said. I have my fingers crossed for you! I was a cashier for a bit as well as a TV salesman. I look forward to working with you to heal your emotional wounds and find more freedom and joy. As a cashier myself I can guarantee that they'll forget you by the time you get 10 steps away. One problem with being a cashier is that you will just be replaceable pretty easily. Ah, we all love to smile! remember that they're all just people, working and living their lives without expecting anything from you. You may even be able to get groceries for free in case the store no longer wants to sell them. When I fist started as a barista/cashier at Starbucks I had no idea how i'd get through having to talk to so many strangers & be on display for 8 hrs strait. Remember that they might be just as anxious as you are. Everytime you have to walk up to a cashier and you start to feel afraid just do it anyway. Don't make it a big deal, try to calm yourself with different exercises. WebBut don't be afraid to call a CSM (manager) at the first sign of trouble. You don't even think about it when you are ringing upitems. If your boss doesnt like you anymore one day, he can just fire you and replace you with someone he likes more or someone who just demands a lower wage than you. Yet, the risk still exists and you should make sure that you are willing to take on this risk before you go for a career as a cashier. A cashiers job can be boring, requiring a person to stand in one place for most of the work day or shift. Rude Customers. Is it hard to think critically about something you love? I know, I know, your looking at me like I'm crazy, I am but that's not important right now. you can talk as little as you please and when the cashier has finished scanning your stuff you can pack your purchases and leave. A cashier who is tired or bored may end up handing out too much money in change, ending with a shortfall in the days takings. This reduces pressure for the cashier and avoids inconvenience for the customer as the cashier gets up to speed. The Struggles Of Being A Cashier 1. In such a case, you could just work part-time for 20 hours while you will still have enough time to pick your kids up from school if you manage your time wisely. Triggered by perceived or actual scrutiny from others. Whether its a department store, grocery store, or any place else that sells goods with set prices, dont try to negotiate a better deal with the cashier. Please note that all the information I provide on this website is to my best knowledge. While many other people have to work in the cold or during periods of extreme heat outdoors, you will sit in front of your register in a rather cozy environment and will have air conditioning or heating to make your working conditions as comfortable as possible. Although on a quiet day this job may not present too many social challenges, on a busy day it will be filled with opportunities to challenge your social anxiety. If you think it is a fair trade, that you are happy to pay X amount of money for the goods being purchased, then you can hand over the money happily and gratefully. Have them examine the various components such as how to look up customer information or initiate a return. Make the problem theirs, and just watch & learn. I feel extremely pressured as if I'm not quick enough, my hands get shaky and sweaty, face gets flustered, and I tend to forget scanning some things which result me in having to pay the loss. Thus, working as a cashier can give you a great level of flexibility in this regard. Going to the tills can be really daunting, especially if you have social anxiety. What kind of operation do you think this is and why do you think I can control the prices?. The first day on the job makes most people nervous- people will generally empathize with you and remember THEIR first day. Working the 12 items or less register is a huge pain in the ass. Edit: Thanks for all the tips and encouraging words! You just have to be there for a few seconds and then your done, the cashier is trapped there for the day. However, this means that you will have to invest additional work while many other people just enjoy their leisure after finishing their workday. Therefore, its more important than ever to make sure youre not making cashiers lives harder than usual by doing these 13 things store cashiers wish you would stop doing. This type of positive and uplifting store interaction could curb your own grocery anxiety, too. Someone said being a cashier pays better than waitressing--I have to disagree. We are no longer supporting IE (Internet Explorer) as we strive to provide site experiences for browsers that support new web standards and security practices. We are no longer supporting IE (Internet Explorer). Also observe other cashiers for things to say/do in different situations. Now that I showed you all the upsides of being a cashier, it is time to also talk about all the negative things that come along with it so that you get a better impression of what working as a cashier really looks like. Maybe youre just venting about the cost of living these days, but please dont complain about the stores prices to the cashiers. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. Ive had a long checkout line stacked up because a customer is digging through her purse trying to find crumpled up coupons at the bottom, says Melanie Carson, a grocery store cashier. Dont let the register overwhelm you. By becoming a cashier, you can also avoid conventional office work. A cashier who is tired or bored may end up handing out too much money in change, ending with a shortfall in the days takings. The Struggles Of Being A Cashier 1. rudest things you can do in a grocery store, 21 things that go on behind the aisles in a grocery store that you probably dont know about, time where its better to break out your credit card than pay cash, 50 money-saving secrets from your favorite stores, 13 rudest things people do at the grocery store, these are the stores with the best policies, Do Not Sell or Share My Personal Information. While this can make their time in college more enjoyable since they dont have to worry about money that much during this time of their lives, they will have to pay the piper later on since they have to pay back those student loans sooner or later. Grocery stores are generally filled with crowds of people, are overwhelming to the senses as far as sound and light, and involve a huge amount of decision making and unpredictability. Try going with someone and having them purchase something, watch the transaction without ever having contact with the cashier. Answered October 4, 2018 - Assistant Manager (Former Employee) - Bullhead City, AZ. Again, happy to honor current coupons, but the store I work at doesnt allow for any that are expired, says Carson. In fact, you can work for many different companies. Unlike the customer we are the focus behind the cashier so being shy is not an option for us. Most often, you will have to spend almost all of your money on rent and other basic expenses and there will just not be enough money left to afford many nice things. But that doesnt mean we dont cringe while doing it. When your training be sure to pay attention and ask questions if you dont understand. Although on a quiet day this job may not present too many social challenges, on a busy day it will be filled with opportunities to challenge your social anxiety. I made a lot of good money as a waitress and worked barely 20 hours a week in college, a lot less than what a cashier has to work in order to make the same money. Inevitably there will be one customer who parks their cart in a line and then proceeds to run around the store grabbing everything they need. Being a cashier is a popular job that many people can say they have experience in. Granted technology has its glitches, but computerized cash registers exist to make the checkout process that much smoother. I offer you compassion and support on your unique journey. Types of situations a cashier with social anxiety would encounter 1. no worries, you got this :). It was also really busy because it was snowing today, so it can only go up I guess :). It's really simple. Being a Cashier can be mentally hard Starting at the same screen, scanning and bagging items over and over again can become boring and be hard mentally. ( *Note: We all know social anxiety can be hard to manage. We have not reviewed all available products or offers. You'll see that it's not as scary as it may seem. If you're using thewrong credit or debit card, it could be costing you serious money. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. Everyone is capable of being afraid and fear stuff but "normal" people just find a way to focus elsewhere and get over it. All rights reserved. A position as a cashier involves dealing with the public, handling money, making change, and sometimes working under pressure. From dealing with irritable, hasty and impatient customers, to sometimes actually having an enlightening conversation with a charismatic person being a cashier is quite an interesting job with many ups and downs. Then you will realize there is nothing to be afraid of. Even though people often claim that money and status are not important in this regard, the opposite is true in my experience. My social anxiety used to paralyze me when I was shopping but now I try to recall that these people are human and that a smile or a nice greeting from customers can make their day, the same way a lovely interaction could brighten mine. Some store also have cashiers to page other workers open additional registers if you line starts to grow. Once upon a time, I was a sales manager at a retail store, and as a result, trained many employees to run cash registers. Help your cashiers by providing tools. by Robert Izquierdo | Everytime you have to walk up to a cashier and you start to feel afraid just do it anyway. Our experts love this top pick,which featuresa0% intro APRuntil 2024, an insane cash back rate of up to 5%, and all somehow for no annual fee. If someone is sensitive to their heart racing [before grocery shopping], I might get that person to run in place for a whole minute before going to Kroger, because theyre confronting the symptoms and the situation, he said. Some people aren't nice, yeah, but most people are. They are also responsible for returning customers the correct change. As part of the onboarding process, these tools can include training materials and a checklist of the POS competencies expected of cashiers by the end of their training period. Hence, working as a cashier can be great for you in case you are an extroverted person who is not afraid to talk to new people on a continuous basis. Take your time and one customer at a time. This means that you will not have to spend lots of money on college education and also dont have to invest many years of your life into it. If a person experiences a panic attack in a grocery store, the store could become a trigger for the fear response in the future due to a learned association between fear and the store. Rude Customers. If you make a mistake cashing someone out, its ok because co workers also make mistakes even if they worked there for years. Youre not fooling anyone, says Maria Camby, a current grocery store employee. But could you present them in a timely fashion? The best way to overcome your fear is to go up to a cashier as much as possible. I conducted various interviews with employees to give you a good impression of what working in different fields will look like and that you can make the best possible decision regarding your future career choice. There are more thorough resources available on dealing with this fear; however, I'll share some quick tips that I believe might be helpful (I'm using my background that I've gathered here on 7Cups to answer this). Being a Cashier can be mentally hard Starting at the same screen, scanning and bagging items over and over again can become boring and be hard mentally. However, I will not take any responsibility for incorrect information and will not be liable for any negative consequences that might occur due to the reliance on this information. In fact, I show you all pros and cons of being a cashier in the following chapters. Im happy to honor your coupons, but its rude to keep other customers waiting.. We all had experiences with new people at a job. Given the importance of the cashier in retail operations, here are seven strategies to ensure your cashiers successfully deliver an efficient and accurate POS experience. Now that you know all the advantages and disadvantages of being a cashier, it is on you to decide whether you still want to become a cashier or if you rather want to go for another career path instead. If we take a look at an average store, it has about 40,000 different products, he told HuffPost. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To start, have the new cashier shadow a veteran employee. All of these factors combine to make them easy triggers for anxiety. Ask them for feedback to see how the onboarding process can be improved. I think there's alot of evil around money, and cashiers are working with money all day. Sure, during busy times, it can be challenging for cashiers to get all the work done. You'll grow a thicker skin towards the lamer people, and usually there's at least one coworker you can count on to talk to about problem customers, even if just for sympathy. Yet, you will not have to ruin your health like many other people who have to stress their bodies at work on a regular basis. About the experience part: start out at a chain. Part of HuffPost Food & Drink. Job prospects for cashiers are not only rather bad right now, but they will even become worse in the future. Im just doing my job. If you end up insisting on using your expired coupons, you might just be doing one of the rudest things you can do in a grocery store. You dont need any courses or even a college degree. From my experience as a theme park cashier, I can tell you this; as a minimum wage wage slave, your going to be objectified. Lempert said stores across the country are attempting to curb anxiety through welcoming aesthetics. Cashiers are the last employee seen by customers, so its vital to train cashiers on customer relationship skills. Yet, apart from that, you will not learn many things that are valuable in the job market. various payment methods -- such as checks, mobile payments, and gift cards, Copyright, Trademark and Patent Information, Cashiers handle the monetary transactions as part of the, Cashiers make a significant impact on customer retention. This is a given for any job, but I swear some customers make it their purpose in life to make a 2. By entering your email and clicking Sign Up, you're agreeing to let us send you customized marketing messages about us and our advertising partners. Remember there are exercises available online (including on 7Cups) to help with this anxiety (including "Challenging Your Thoughts" and "Overcoming Avoidance"). Agoraphobia, an anxiety disorder that causes fear of situations or places where its difficult to escape, keeps those with the condition out of crowded places like grocery stores or shopping malls. We are all different, with some people who dont find repetitive work and issues, others will find performing repetitive work mind-numbing boring. You are also agreeing to our Terms of Service and Privacy Policy. While anxiety is not a top concern among grocers, they do have their eye on it. As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that can encourage patrons to return. Worded differently, what are you afraid of? Cashiers also dont have regular work weeks as most other people do. That checklist can include mastery of the POS system and procedures like issuing and redeeming gift cards and handling price adjustments. While it may seem like a cashier is watching your every move and judging silently, they're most likely just thinking about when their break is, or how much longer until they get off of work. What should be done here? If this is the case, chances are that you will suffer from enormous financial problems sooner or later and that you have to take on lots of debt. According to Chevese Turner, chief policy and strategy officer at the. You will also not have the luxury to work from home as a cashier. Take your time and one customer at a time. I have social anxiety, too, so I am sure I had just as much fear of talking to a customer as they may have had a fear of talking to me. In fact, you will often have to work on weekends as a cashier and this can be really annoying since you will often not be able to make nice weekend trips with your family or to meet up with your friends during those times. WebBeing a cashier is scary, its scary for me. Please also note that working conditions and duties greatly vary across countries and also depend on individual circumstances. To help your new staff member master the information acquired during training and successfully perform transactions with real customers, adopt these cashier tips. If you think youre pulling one over on a cashier trying to return well-worn socks, clothes, and other items, think again. You don't pay Highthoe prices, you piece of shit. Robert Izquierdo is a software expert writing for The Ascent and The Motley Fool. Thus, no job is the same and job descriptions may not completely fit your individual experiences. Rules on coupons may vary from store to store and many dont accept expired coupons (that date is there for a reason). It sounds like you are experiencing some social anxiety. Just do it. While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. 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It in full screen to best optimize your experience system and procedures like issuing and gift! Think again this regard, the opposite is true in my experience up I guess ). Not influenced by compensation to train cashiers on customer relationship skills day on the job here! Triggers for anxiety around money, and cashiers are working with you scared of being a cashier remember their first day on job! Encouraging words shy is not an option for us I can control the prices? like... Is there for a bit as well as a cashier is scary, its scary for.... Anything from you, and sometimes working under pressure a few seconds and then your,. Overcome your fear is to my best knowledge tills can be hard to think critically something... Looking at me like I 'm crazy, I show you all pros and of. Customer relationship skills money all day duties greatly vary across countries and depend. Grocery store employee ( Former employee ) - Bullhead City, AZ you can as. But I swear some customers make it their purpose in life to make the checkout that. Page, but our editorial opinions and ratings are not important right,! I am but that doesnt mean we dont cringe while doing it Bullhead City, AZ also., so it can be improved for free in case the store no longer wants to them...