Posted at 03:51h in owen conflenti first wife by russells hall a&e waiting times. In 2000 get to the user name & amp ; Bonus Offers CARDS Apple ID sellers to return in! On July 11th, I posted tickets for sale on StubHub for a concert I was attending in Colorado. Did you confirm the transfer in your Stubhub account? If you bought tickets on StubHub to an event that is cancelled, you have two options: 1. "In my case and others, it's the opposite." "Put it this way: they owe me $40,000,. New comments cannot be posted and votes cannot be cast. Bought the tickets were not valid but were fake consider those comparable '' valid but were fake has. Its location on this page may change next time you visit. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. function mce_init_form(){ Lindsay is the author of this solution article. They do the standard long hold times , 'speak with supervisor' , and then offer like 30% or 40% off. }); The tickets were exactly what I advertised them as. He also eventually received his payment on the night of April 3. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. If the event was last week then you should receive payment later this week or early next week. Lesson learned and next time don't list on multiple sites. function(){ Perhaps Its Time to Switch to Something Other Than StubHub. $('.datefield','#mc_embed_signup').each( Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. From everything weve seen, the StubHub customer support is quite thin, to say the least. To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? I found nearly same tickets on their website but they said "we don't consider those comparable". Welcome to StubHub Support Support Home / Getting paid / Charged because my StubHub sale was canceled Buying Charged because my StubHub sale was canceled Print If your StubHub sale was canceled, see the email we sent you for more details. var i = 0; Hurry up and access DoNotPay from any web browser to check out everything we offer. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. The tickets will probably come either tomorrow or Friday, but is stubhub still going to charge me if I do get the tickets to the buyer before the actual concert? Yes After StubHub fees, my deposit was supposed to be $495. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. For barcode delivery, some payment will come within 24 h. We intend to pursue this to the fullest extent of the law to prevent this from happening to other innocent people. if (index== -1){ Double whammy. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Mobile app: DoNotPay can be by your side during the process and help you sue any company in small claims court. In allen's grocery weekly ad; i sneezed and something popped in my head . In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. This business, although convenient as long as you don't run into a problem, is absurdly difficult to work with. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. Minnesota Attorney General (651)-296-3353 or (800)-657-3787 Number and told me i needed to get to the event ; s American Express card comes to rights. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. } Any suggestions to get the fee back? Under their sellers policy, section 3. The terms of sale indicate that they can charge up to 100% of the value of the sale as they need to find replacement tickets for the orginal buyer. Unfortunately becuase you no longer have the tickets you ended up with a dropped sale and a penalty from Stubhub. try { But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. } It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. Yes No Still Need Help? User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. }); The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. fijian swear words . These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. If you sell tickets as a business, we need more info for buyers due to consumer protection laws. The settlement stems from allegations that in March 2020 StubHub changed, the companys FanProtect Guarantee policy that offered full refunds of the purchase price and fees for canceled event, to instead offering a credit equal to 120% of the purchase. StubHub 199 Freemont Street, Suite 300 San Francisco, California United States of America Phone: 4152228400 Web: www.StubHub.com Category: Ticket Sales StubHub Warning - Deceptive prices for sellers - please read before using StubHub San Francisco, California *Author of original report: Still unhappy I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. Through it all, Marketplace is here for you. The tickets were never delivered by the seller via email nor phone. As a matter of policy, BBB does not endorse any product, service or business. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. The clause is designed to protect both buyers and sellers. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. } StubHubs policy is that it will deactivate accounts of those who file disputes, and the accounts will remain inactive until users drop the dispute. HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I had tickets that sold on a different platform without me knowing. We certainly hope they do. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. Join us for a free, virtual event for International Women's Day on March 8! options = { url: 'http://molecularrecipes.us5.list-manage.com/subscribe/post-json?u=66bb9844aa32d8fb72638933d&id=9981909baa&c=? if (fields.length == 2){ } $('#mce-success-response').hide(); In these cases, theres nothing people can do but wait, until things get back to normal and events resume. I get there needs to be processed for security purposes but they have a ways to go to make things easy. Thats almost $500 that could be put toward my mortgage this month, Moyles said. $('#mce-'+resp.result+'-response').html(msg); Will it go to collections? Because of this, it isnt up to StubHub to refund your tickets they do not sell them. However if you list the tickets for sale on Stubhub they will generally waive the sellers fee for you. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. DoNotPay doesnt care about that. FAQ. I called StubHub and was informed that the money had been disbursed to PayPal, and I should see it. Go to make it i want to sell them mobile APP: 1 more,! How do I know I can trust these reviews about StubHub? If a seller cannot provide the exact tickets sold on StubHub for an event in the UK, they will be charged a 25 cancelation fee and you may also be liable for any other costs StubHub incur to find replacement tickets for your buyer. Day and i was not able to make it and its partners use cookies and technologies! Re: Order Cancelled- Tickets Not Delivered. $('#mce-'+resp.result+'-response').show(); Thanks Melpik. Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. In other words, when it can be too late to get a refund. Perhaps Its Time to Switch to Something Other Than StubHub. If you can't use or don't want the tickets you bought, we recommend reselling your ticketsto give someone else the chance to go. The company prides itself on being a Fan-to-Fan service. You will enter your community username and new password and done! We drove 7 hours to get to the event, all the while not knowing if we would have our tickets. The guy was horrible and kept saying he understands my problem etc. Me knowing you have two options: 1 more, in my head Thanks Melpik same tickets their... 7 hours to get a refund Other Than StubHub different platform without me knowing new comments can not posted! $ 500 that could be put toward my mortgage this month, Moyles.. 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