Its a pain to clean up. Power Smokeless Grill varmes raskt opp til 230 grader slik at du kan grille herlige biffer eller koteletter, skaldyr eller marinerte grillribber, med samme resultat som p fra utendrsgrillen. This complaint was posted by a verified customer. If it still fails to power on, contact the manufacturer. The original and XL edition are 1200W. My desired outcome? Add about 2 cups water to the Collection Pan. ORDER #2150Z-[protected] please reply to me my name Jacquelyn M. Spencer address 14500 RT14, Canton, PA.17724 e-mail [protected]@frontiernet.net thankyou for your time. Check the voltage at the power switch on the controller using a voltmeter. Also, sometimes power outlets fail. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Sat.- sun. Both the Electric Fan and Fan Cover are already installed into the unit Base. Rate this product. If other things dont work in that outlet, then you should investigate the outlet make sure the breaker isnt tripped in the house, and if its a GFCI outlet that the internal breaker (or any upstream breakers in the circuit) is reset. All rights reserved. 10. After calling the customer service department 6 times, i was told it was shipped. How does Power Smokeless Grill transform into an electric skillet?You can turn The Power Smokeless Grill into an electric skillet in seconds by replacing the Grill Plate with the Griddle Plate. In my case, none of this was working. If in either situation the fuse appears tripped (should see some black smoke residue inside the glass vial or other damage) then it needs to be replaced before the grill will work. All Rights Reserved. The grill is located on the inside, around the edges. Power: 1500 Watts. How does the PowerXL Smokeless Grill reduce virtually all the smoke from grilling? 3. How do I control the cooking temperature on the PowerXL Smokeless Grill? Preparation (Step By Step): Take a bowl and mix the ingredients with shrimp and cilantro. Ideally, your circuit breaker box should be clearly labeled, showing which circuit . The smokeless technology relies on water being placed in the Water Tray. 0000038648 00000 n hb```b``=ADb,G6E IA/0U3ejd@/rZRE&02yg7?_+SB!+vEYY(:{8e>sL The Power Smokeless Grill measures 19.7 L x 11.4 W x 7.5 H with Lid and 19.7 L x 11.4 W x 5.1 H without Lid. 0000025857 00000 n 0000005570 00000 n Please tell me how to make it not stick or replace the grill, I was told to mail the power smokelessgrill to this address 500 Return Road, Wallingford, Ct. 06495 it was sent and they sent me a cook book what good is that when I do not have Grill. Place the appliance on a stable, level, horizontal, and heat-resistant surface. 5-Fires Seperate Dual Temperature Control - The power supply of BBQ grill and hot pot is independent, making the pot and grill can be used seperately or at the same time. If the grill isnt lit in a very specific way, the safety device will think you have a gas leak and reduce the gas flow from the tank to about 10% or less of its normal volume. It is easy to use and clean. The smokeless technology relies on water being placed in the Water Tray. Are there different Power Smokeless Grill models and sizes?We offer the original Power Smokeless Grill as well as the Power Smokeless Grill XL. You can grill . Recipes; How-To Videos - . It wouldnt turn on, and I wasnt sure what to do. The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. What are the lines between the temperatures on the Temperature Dial?These lines are for design purposes only. Cook 25% More! Independent and impartial reviews of the best (and worst) spirits on the shelf. Use any grill masters seasoning will do the trick, No you cant smoke meat on the SMOKELESS GRILL it design eliminate smoke you will need a regular smoker to smoke meat. You must put about 1.5 cups of water in the water tray. What are the lines between the temperatures on the Temperature Dial? Assemble the Unit as shown on page 6. my order #2150Z-[protected] www.PowerSmokelessGrill.com. After continuing not wanting to purchase the part I was missing, I was told to hold and she would get me a Supervisor (she told me earlier there was none)and than hung up on me. This could have potentially burned my home (the home of my three children) down. These lines are for design purposes only. Smokeless Grill. This might indicate some other problems, and you might need to consult an expert. The Base Unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If they still look good then lets move on to replacing the controller. 0000003829 00000 n At the end of the day, it's an A power grill that must have a decent amount of warranty period. In older models, the fuse is contained within a black cylindrical container vertically placed on the lower left side of the panel. Empower Brands, LLC is committed to providing the best products and friendliest customer service. Thank God I am a mechanical engineer as you need all skill to work on this Chinese junk. Thirty-One Whiskey does not endorse or condone binge drinking or other dangerous drinking habits. Does the PowerXL Smokeless Grill include a griddle for pancakes? How much can I cook on the Power Smokeless Grill?The Power Smokeless Grill has a large 13.75 x 8 grilling surface. See the owner's manual for complete instructions and important safety information before using this product. We expect to ship your order within 30 days. The screw that keeps the fan cover tight doesnt even screw in tight. PowerXL Smokeless Grill XL. Made in China! Make sure that you evenly distribute the food so that it cooks evenly. The Grill Plate, Griddle Plate, Drip Tray, Water Tray, and Glass Lid can be placed in the bottom rack of the dishwasher or washed by hand. Please feel free to email us at empowercustomerservice@spectrumbrands.com and we will respond as soon as possible. All the screws used to hold these items in place are identical, so dont worry about mixing them up. 0000009304 00000 n What do I do if the Power Button is flashing and the Fan is working but I cannot set the temperature?When the Unit is plugged in, the Unit will beep, the Power Button will flash on and off, and the Fan can be turned on. PAGE 4 Get answers by clicking here. Received the smokeless grill on 5/2/2020.. Half way through, the grill shut down and started beeping. How do I control the cooking temperature on the Power Smokeless Grill?The Power Smokeless Grills LED Smart Temperature Control lets you adjust the temperature from 220 F to 450 F with just the push of a button. My desired outcome? Unpack all parts from the box and remove any clear or blue protective film on the components.Wash with warm soapy water before first use (only select accessories are dishwasher safe). Seals food for refrigerator, pantry, or freezer storage. If the product was purchased in a retail store, return the product to the store or use RETAIL as the RMA. Share your photos and videos with others to prove the truth of your words. One of the first reasons why your circuit breaker box might be tripping is that there are too many appliances on the same circuit. If yours still doesnt work, try the following line of troubleshooting: These controllers are faulty I have replaced several that have not blown the fuse and just die after a few uses. What do I do if my recipe asks for a temperature that the grill can't be set to? Since around 1995, there has been a federally mandated safety device inside of every Weber propane hose/regulator thats designed to detect gas leaks. Using with a converter could damage the appliance, the converter, and the outlet. 0000013488 00000 n To view a video version of these instructions click here. You may need to grab a pair of pliers and pull the old controllers plug away from the cable plug to get it to release. In the event a replacement unit is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing guarantee, whichever is later. These parts are not packaged separately. The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. On any day in any weather! Help, Your email address will not be published. Please check the retail package retail website for what is included with the unit. 0000027747 00000 n While youre replacing controllers, theres also the option to go with something a little more fancy. The sad part of this grill is its heating plate doesn't work well. The smoke from charcoal, pellets or wood made Barbecue a true health hazard. 0000016345 00000 n I called back and spoke to yet another person that basically told the same thing, that I would have to purchase the missing hardware. Both units can be upgraded to a 1500W unit. The Power Smokeless Grill XL measures 22.1" x 13.2" x 9.25". 0000004489 00000 n 0000002233 00000 n Smokeless Grill is small enough for an apartment, but large enough to feed a hungry family - that's because the entire footprint is edge to edge grilling surface. Place the Drip Tray (D) on top of the Collection Pan/Water Tray (C) inside the Base Unit (A). The grill sticks no matter how hot it gets or if I spray it (which I was told I could do) I love it, Please tell me how to make it not stick or replace the grill. 0000002122 00000 n While the Ninja Foodi 5-in-1 Indoor Grillthat we also testeddoesn't bill itself as a smokeless grill, the lid should keep smoke in check. Yea, just bought a Timberline 1300. If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). 0000007666 00000 n Power Smokeless Grill opvarmer hurtigt til 230 grader s du kan grille lkre bffer eller koteletter, skaldyr eller marinerede ribben med samme resultat som fra udendrsgrillen. Phone Number:973-287-5108. I would think you would have more pride in your product than 60 days. Where can I use the PowerXL Smokeless Grill? Buy direct and get bonus accessories, free shipping, 90-day money back guarantee & 100% secure checkout on the PowerXL's extra large smokeless indoor grill. 0000009814 00000 n What do I do if my recipe asks for a temperature that the grill cant be set to?Use the temperature closest to what the recipe calls for. 0000005009 00000 n NOTE that the connectors are keyed (meaning they only fit one way) and have a tab that keeps them from being uncoupled. 2. yes there are some parts but they are just the gril and grease catch pan. Do you have to put water in the water tray for it to be smokeless?Yes. The good news is that this part is somewhat common among Traeger knock-offs, and there are a good number of aftermarket suppliers available. Is the Power Smokeless Grill PTFE/PFOA free/free of chemicals?The Power Smokeless grill cooking surfaces have been tested and meet the recommended FDA standards for safe cooking. 0000049900 00000 n 0000312755 00000 n Packaging differs based on retailers. Empower Brands, LLC Read your instruction manual for proper assembly of all the pieces. Waiting for the pressure to build up is the most important part of this process. 18. Temperature, food type, fat content and marinade can increase smoke output. They are powered by electricity and, allegedly, do not produce smoke. They informed me they wont. The Grill and Griddle Plate are designed with Advanced Nonstick Coating, so nothing sticks the surface. When cooking with the Glass Lid (G), place the Lid Hinge (H) in the Lid Hinge Holders (B) and lower the Glass Lid (G) over the Grill Plate or Griddle Plate (F). . STEP 1. Nr grillen er varm renner fettet gjennom risten og forsvinner ned i dryppbrikken under. If you think you may have an alcohol problem please contact the SAMHSA national helpline to get assistance. If you do need to clean the heating unit, unplug the unit, allow it to cool completely, and wipe with a damp cloth. It's like it's not expected to work for very long and the consumer is taking the hit. "For those of us, with severe breathing problems. Do you have to put water in the water tray for it to be smokeless? Add water to the Collection Pan/Water Tray (C). Answered 2 years ago by NorthernExposed. 0000028376 00000 n This might indicate some other problems, and you might need to consult an expert. The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. At 13.5" by 8" and 1500 watts, the Power smokeless grill can fit up to four large steaks, six burgers, or eight pieces of chicken at once at up to 450 degrees. Refunds will include the purchase price, less processing, and handling. Power Smokeless Grill. How does the PowerXL Smokeless Grill help keep my kitchen clean? Temperature range: 200F to 450F. Place the Heating Element (E) on top of the Drip Tray (D). Check the circuit breaker to see if it tripped as well. Make sure to refer to your owners manual for details. amazon link says replacement board not available at moment! Next, you will need to close the lid of the grill. The arrow is pointing to the safety device. Comment * document.getElementById("comment").setAttribute("id","a9343924a3ad324afa7b4807c50343aa");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Ruturning this junk and going masterbuilt 1000. I put a little lemon infused olive oil and a pinch of salt on the salmon. Claim it and get a lot of features. What type of utensils should I use to cook on the grill and griddle?In order to preserve the nonstick surface, we recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo. The Power Smokeless Grill XL measures 22.1" x 13.2" x 9.25". Serves: 4+Cooking Temperature: Up to 450. This reaches up to 450F, and while it cooks, the fat drips into a tray below. 0000006278 00000 n Tested & Approved. Where is the grill manufactured?The Power Smokeless Grill is manufactured in China. 4. China Easy Carry Folded Portable Bbq Grill Smokeless Infrared Gas Heater Barbecue, Find details about China Portable Bbq Grill from Easy Carry Folded Portable Bbq Grill Smokeless Infrared Gas Heater Barbecue - Chongqing Haodong Technology Co., Ltd.. Ceramic-Tech nonstick coating means nothing sticks to the surface of this indoor grill. The unit is sold by multiple retailers. 0000002029 00000 n If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Is there a secret to getting the griddle to heat up and cook evenly?The unit must be assembled correctly for it to heat up. 0000313279 00000 n Using the Power Smokeless Grill. 0000007119 00000 n 4. The inside of these grills is dirty, and it can easily get messy. With the new controller installed, plug the grill back in and try to turn it on. COSORI Electric Smokeless Indoor Grill & Smart XL Air Fryer Combo, 8-in-1, 6QT, 100 Recipes, Grill, Broil, Roast, Bake, Crisp, Dehydrate and More, Compatible with Alexa & Google Assistant, Black : Buy Online at Best Price in KSA - Souq is now Amazon.sa: Home My wife bought my traeger silverton 620 for me last Fathers Day as well. Proof of purchase is required. No need for liquid smoke. 0000006687 00000 n It will not turn back on. %PDF-1.4 % Can I order parts for the grill? Where are the Electric Fan and Fan Cover? 0000008651 00000 n If you want to lightly boil something, it might work. The smoke from charcoal, pellets or wood made Barbecue a true health hazard. What are the lines between the temperatures on the Temperature Dial? First things first, a little bit about how the damned thing works. Disassemble the packed parts and remove all packaging materials. 0000031924 00000 n 0000009676 00000 n 0000031386 00000 n My name is ann kowal 26 haley ln. Et Desired outcome: Required fields are marked *. The whole grill plate is the heat source. Once complete youll need a screwdriver to un-hook the temperature probes from the old controller and install them on the new one. . 0000007640 00000 n If you are not 100% satisfied with your product, return the product and request a replacement product or refund. STEP 5Press the Power Button to operate the grill and then press the Fan Button. Staying at home doesn't have to be a drag, even if you're isolating. The plastic spacer goes on the top and the metal washer goes underneath with the nut for tightening it up. Now the grease leaks all over my counter. Place the Base Unit (A) on a stable, level surface. 0000026486 00000 n Using the Power Smokeless Grill. Use your favorite spices to add flavor just as you would on your outdoor grill. You do not need water for a grilled pork chop. On any day in any weather! Quick Start Guide. Treater has not worked consistently since I bought it. Be sure to check for doneness, and for further information, check the FDA guidelines at https://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. Will the appliance work with 220 voltage or convertor? There was no change in situation. A power grill must have a decent amount of warranty period. You can call customer service at 973-287-5108 or email empowercustomerservice@spectrumbrands.com for any additional questions. Set the temperature to a medium or high heat setting for 46 mins. Plus.. Use the temperature closest to what the recipe calls for. This time after 3.5 years and two controllers I am done! Power smokeless grill. Place the appliance on a stable, level, horizontal, and heat-resistant surface. I am using the same machine, no problem, but In India, Tvm,headache for me. When this happens, we say the grill is in bypass. Power XL Smokeless Electric Indoor Removable Grill and Griddle Plates, Nonstick Cooking Surfaces, Glass Lid, 1500 Watt, 21X 15.4X 8.1, black I work hard and had to save my money up to purchase a grill for my family and it didn't even last one summer. I bought this specific replacement controller. 0000003383 00000 n I was supposed to get a free air fryer but so far it hasn't arrived 0000000016 00000 n The Grill Plate, Griddle Plate, Drip Tray, and Water Tray can be placed in the bottom rack of the dishwasher or washed by hand. I ordered this the 24th of this month and want to cancel order because I can't reach customer service to buy more to go with my grill. PowerXL Air Fryer Grill. The Base Unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. Thirty-One Whiskey is a blog devoted to the appreciation of good whiskey, fine cigars, and the value of a hard days work in the wood shop. There is no impact on the price you pay, and this system allows us to maintain our impartiality when it comes to the reviews we post. E-mail & phone: I love my Lil Tex Traeger Grill. However, one can call the customer service at 973-287-5129. Here are some tips on how to clean the inside of a smokeless grill: Clean the entire grill by disassembling it and cleaning all of its parts. The fuse is located on the rear of the controller board. So looks like controller board is issue February 24, 2023. The appliance will not work with 220 volt power supply and should not be used with a converter. Assemble the Unit as shown on page 6. First, you will need to preheat the grill by pressing the power button. If yours still doesn't work, try the following line of troubleshooting: Check the circuit breaker to see if it tripped as well. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. My only hope is that you train your customer representatives to take care of the consumer and to make them your number one priority. I am just really turned off with the company and wouldn't order a product from them again ! Either use a lower temperature and increase the cook time or use a higher temperature and decrease the cook time, based on how you like your food cooked. These three components are controlled by the CONTROLLER, which is the little panel with the switch and the knob on the front of the hopper. Page 11: 60-Day Guarantee Write the return merchandise authorization number on the outside of the package. They informed me they wont. Packaging . How much can I cook on the PowerXL Smokeless Grill? Vocational, Technical, Trade School. Includes smokeless grill pro, grill plate, griddle plate, collection pan/tray, glass-hinged lid, 20-recipe griddle booklet, and 21-recipe grill booklet. Light all the main burners and set them to high, then close the lid. 16. STEP 2. 0000007762 00000 n One at a time, remove each of the three cable pairs from the old controller and install them in the new one. The -5 model is rated at 1500 watts; the other 2 are rated 1200 watts. You may have to contact the supplier. Built-in fan system keeps grill body cooling, can move anytime anywhere. After 1.5 hours on the phone, the supposedly latest greatest board is obsolete and wont upgrade. Be sure to NOT cut the plastic insulation around the cables, and DO NOT pull on them with a lot of force! My confirmation order for this grill is [protected] and the last 4 digits on my credit card are 8150. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 2022-04-15 00:00: . Its always best to register your grill before calling or to at least have the serial number available. Plug the Power Cord into a dedicated outlet. Most of the customers have no complaints but according to a few of the customers, this grill has a handful of flaws. 65 50 0000068312 00000 n In order to preserve the nonstick surface, we recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo. Power XL Pack 2 Smokeless Grill. In order to preserve the nonstick surface, we recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo. Write the RMA on the outside of the package. Introducing the Taste the Difference Power Smokeless Grill - the only indoor grill with smoke extraction technology. You may need to cut the zip ties in order to get the cables out for inspection. If you should have any questions about ordering or a question about any of our great products. Power smokeless grill with free air fryer, Read full review of Power Smokeless Grill and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Your email address will not be published. Yes! ComplaintsBoard.com is a leading complaint resolution website on the Internet. To remove the Grill Plate or Griddle Plate from the Power Smokeless Grill, use two hands to hold the two metal handles on each side of the Plate. You can reach me at [protected]@gmail.com. Not to mention myself and my 15 month old who were home at the time could have been injured or worse. After bbq, throw away the burning charcoal, the grill can cool down in short time and pack up shortly. 4. Packaging differs based on retailers. The air fryer grill is a multifunctional air fryer and indoor grill. If your grill is showing signs of being in bypass the first thing to do is perform a gas leak test, since thats why the safety device was created. Who has money to keep sending these units back. Serves: 4+ Cooking Temperature: Up to 450 . Kayla Londono Use oven mitts to . 0000006672 00000 n The Grill and Griddle Plates, Lid, Drip Tray, and Water Tray should be cleaned after every use. 0000010518 00000 n Copyright 2023 Empower Brands, LLC. BEST BANG FOR THE BUCK: Hamilton Beach Searing Grill with Lid Window. Shop Now. Avoid overloading power outlets. PowerXL Smokeless Grill The Smokeless Grill will automatically start cooking the food once the . Found to produce at least 80% less smoke than a traditional electric grill. The PowerXL Smokeless Grill includes a Tempered Glass Lid that prevents splatter and helps keep your countertop clean while Turbo-Speed Smoke Extractor Technology helps keep your kitchen virtually smoke-less. If the controller still doesnt power on and nothing else seems to sputter to life then we can narrow down the source of the issue to one of three things: Lets work in order of most likely to least likely and try to figure this out. Id flip the switch and set it to smoke but nothing would happen no lights on the digital readout, no whirring of the fan, nada. You can have a family barbecue right within the comfort of your house with the brand new KCZAZY grill. trailer <<1592364985CB4F8C9E7B83461DA46634>]/Prev 643770>> startxref 0 %%EOF 114 0 obj <>stream The Spruce Eats / Chloe Jeong. Portable Bbq Grill for sale, new Easy Carry Folded Portable Bbq Grill Smokeless Infrared Gas Heater Barbecue Outdoor Oven of Chongqing Haodong Technology Co., Ltd. from China. 0000003842 00000 n How does PowerXL Smokeless Grill transform into an electric skillet? Indoor Grill Parts. If you do not use enough water in the Water Tray, greasy, sugary, or oily food may increase smoke output. Called customer service to have them send me the parts as stated in the owners manual and was told I had to buy them. After youve waited a little bit, go ahead and light your grill as you normally would by turning the appropriate burner to start/high and hitting the igniter button. Thank you Grill as if you were grilling outside on a gas or charcoal grill. The PowerXL Smokeless Grill has a large 13.75 x 8 grilling surface. Ensure that the Water Tray is in place and fill with about 2 cups of water. If you do not use enough water in the Water Tray, greasy, sugary, or oily food may increase smoke output. I was told as i had purchased the Smokeless grill i would have to pay only $15.99. Im so done with this company. Please check the retail package retail website for what is included with the unit. PowerXL Smokeless Grill (GR, PG-Series) Handle Assembly. Wait for several seconds for pressure to build up in the hose before doing anything. Submit a complaint and get your issue resolved. 0000009244 00000 n These parts are not packaged separately. rLb';=+=pvj'Wy.6;U{"&p4MMyv$N\-t0Z>4CHC;wf}|sAZB'F)EJ7o8;_L. Pack the product carefully and include in the package a note with: Send the product to the following return address: Learn how your comment data is processed. The Blackstone E-Series Electric Griddle can quickly reach a maximum temperature of 502 degrees in as little as eight minutes. $17.99. Either use a lower temperature and increase the cook time or use a higher temperature and decrease the cook time, based on how you like your food cooked. The further you turn the knobs the lower you are setting the grill. We offer the original Power Smokeless Grill as well as the Power Smokeless Grill XL. . You can check out this troubleshooting guide for some possible fixes! Purchased in Jan 2022 for $200. NOTE: With the older model, I couldnt get the fuse out of the housing without fracturing the soldered connections between the fuse and the board itself. Ready to splurge? Finally, make sure to thoroughly clean the grill/griddle plates after each use. The Base Unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. PowerXL Customer Service Guarantee: Here at PowerXL Products, we pride ourselves on our five-star reviews. Empower Brands, LLC reserves the right to replace the unit with one of equal or greater value. 0000034935 00000 n 0000005940 00000 n 0000015352 00000 n This is the whole brains of the operation, after all if this doesnt work then nothing works. Z~uVwq3{CnRvU*T5D39|>oQj3$OF[LPb|! I am complaining about ordering a grill plate from the company. 0000335750 00000 n 8 Power . Maybe it just wasnt seated right before? Also, ensure your lid is completely sealed over the grill, as this helps contain smoke and seal in the flavor. Lay the Plate evenly on top of the Heating Element and let go of the handles. Lid may vary depending on model. Now I am out 165.00 on a grill that doesn't work at all. Day after day, we commit ourselves to providing only the highest quality customer service experience possible. The Control Panel lights up when plugged in. To do that, some of the links that appear on this website are affiliate links where we receive a commission on purchases that you may make. Where is the grill manufactured? Make sure the arrow imprinted on the Drip Pan is pointing toward the heating element area. The Power Smokeless Grill measures 19.7 L x 11.4 W x 7.5 H with Lid and 19.7 L x 11.4 W x 5.1 H . Does it have a smoky taste? Give your grill about 10 to 15 minutes and it should be in the 500 to 550 F range, which means your grill is now working properly. I bought the power smokeless grill I have had the grill for about 2 months now and it worked great. Also you can go online and get the products instructions. Well i ordered the grill plate in October and as of 1/22/2021 still haven't received it. Turn on your gas supply by opening the valve on top of the tank. Are you sure you want to remove the following product from the cart? Read full review of Power Smokeless Grill.