And just how does it work to get paid if you do sell something! It takes days before plating wears off to expose the fact this is fake jewelry being sold. Clever error or software glitch? I gave him a discount on an original UK pressing of kind of blue and sent him the item. I asked them if this was allowed, and it is. Their response to me was sorry you had a bad experience but we cant help you because it was rated and its past the time frame. sent it to Mercari. Im not a clothes snob by any means Ive always been a bargain shopper. It says they have three days but what happens after that? Sounds like a juicy lawsuit to me! The site constantly asking you to promote your item. **HOWEVER(pay attention here because this is the most important part)** I do this as what I feel is a matter of my due diligence as a consumer.. Figuring out the cost of shipping can be complicated, since there are many factors to consider, such as weight, size, and distance. Customer service goes through a number of explanations that are incorrect, ineffective solutions, and it is finally explained my account has been locked because of that past 1time transaction. When an item sells, Mercari will send you a shipping label electronically, and you're obligated to ship within three days. These will go a long way in attracting more buyers and likers. Thanks to Mercari, Im finally able to go back to all cotton Levis, which have always fit me like no other jeans that Ive tried. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. Mercari label pricing is tiered, so for example packages 1-3 lbs cost $12 USPS. They have been very personal and its not just a cookie cutter response. Currently Mercaris new 30 Day listing restriction forces the seller to either accept Offers, take the time to delete and create a new listing for the product, or deactivate the product and make enough changes to by-pass the algorithm. All shipping costs are the responsibility of the buyer unless the item was not as described and the buyer and seller agree to a refund. Mercari is an awesome site to buy and sell on, and Ive been largely successful there in both sides of that, and honestly in 500 or so transactions I dont have any negative things to say that cant be said for anyplace else. Mercari also cancelled that sale. Thats a huge no. Their charged are wayyyyy to high anyway!! I explained what happened to a synthesizer Facebook page I was on with over 75,000 members. and now they want their money back! As far as other concerns, slow down and read everything. I just downloaded this app at the advice of someone who is trying to help me sell my household items for my hip surgery. What?! I politely told him I run a business and to come back when he was serious. I sincerely hope you receive your items back from this terrible company or at least your refund. Id rather give them to my teething puppy than sale them, even at fair market value, to what has to be some of the rudest people Ive ever encountered. Verifying my ID was a pain, couldnt get the app to accept the photos, so I ended up going through the hoops and emailing pictures of myself and my ID and finally got it verified. Not sure if it's different for sellers. Shipping time frame My account has been cancelled to verify my identity, I uploaded all my personal documents I had no response , 2k dlls on my balance and I cant transfer anywhere, they stole my money with no explanation, worst costumer service just e mails with generic information no number to call , no person to talk, this app is the worst. Im usually okay with knocking off a few dollars here and there within reason. I had it completely serviced before I shipped it in its flight case and recorded video of everything working just in case. FedEx couldnt tell me anything. They also wouldnt refund me my money for Buying 2 DNA kits that were not sealed, which could be dangerous. No, Sellers do not rate buyers on Mercari. No wonder eBay sellers hate people with PO BOX address. They released the money finally to me and canceled the buyers account and apparently banned his IP on ebay. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Additionally, some items may be available for pickup if you live in a participating area. Lkkillian53@gmail.com, I used Mercari for exactly one day. Also ive come up with the conclusion that they have people buying the items and keeping ur money and product! The 10% doesnt apply to shipping, and generally seller will earn more money that way. I agreed to sell some items for a friend. If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Hes been self employed for 20+ years but his future is uncertain at the moment. Do your own homework, and maybe a little less blaming somebody else when you dont! Mecari protects both buyer and seller! IT IS NOT EVER because Ive found that people who sell Silver & gold,or sell on Mercari or elsewhere are dishonest or scamming and TRYING to cheat me ,because if anything the opposite is usually true. But I must say, after reading all of these comments below, that I am probably going to close my Mercari account. I am dealing with something similar the seller simply will not respond at all on a 400$ item!!!!! Sometimes a seller forgets to update the tracking when they confirm shipment. Just had on the news 2/12/2020 where a guy was shot during a sale meetup. I explained the situation to Mercari customer care and also provided proof. Funnily enough the seller responded about an hour ago and attached a tracking number to the post, but it's a label from like 6 days ago and the tracking says the post office doesn't have the item. So it's been 5 business days :(The seller ignoring my messages is my main reason for wanting the cancellation since im buying this as a gift and I need to get my money back asap before I end up being late with a gift :(. I can't find a listed time frame on the item I purchased to compare. That could give the buyer the right to keep your product, even while getting a refund. They are now worse then eBay! If the package says delivered but you havent received it, reach out to us. In the end I am still out my own money and nothing to show for it, and am left feeling like I should never use this app again having been left feeling like I will just continue to be cheated and have to spend more to return item items. Quick Answer : Does Grindr tell if you screenshot? Mercari would not help me with the claim. I appreciate it!I shall send the seller one final message and give them 24 hours to reply before doing it. this is done and then they want the last 4 of his social. Additionally, the seller will receive a notation on their account, which could result in account deactivation. Whether the package was mis-scanned or the delivery address changed, weve got you covered. Still waiting for bought item arriving this week. It happens constantly. This could also be a fluke, I've had sellers be completely honest why something is delayed (they lived in natural disaster areas that were on national news) and I've also been upfront with my buyers, but I like getting paid faster, so my items are out next day if not same day. I received my cups completely smashed and badly wrapped. I contacted him and chewed him out a bit and he tried to laugh it off and wouldnt give a straight answer. Sellers can stay on Mercari as long as they remain active. Its all about your attitude when first approaching them. If you cant afford the real thing then you would never.know you bought a fake. No, Mercari does not offer flat rate shipping. Poor customer service at Mercari for both the seller and the buyer. They typically take 1 week to 2 weeks. or it was a gift from my husband and he paid a lot of money! She would put $10 in the envelope for my trouble. Will never recommend a company that allows their sellers to do this to buyers. Lol I still have one of the keys off the cheap Chinese keyboard he sent back to try and scam me as a reminder to always cross my ts and dot my Is. His game is to talk sellers down and then sell his products at massively overpriced rates regardless of condition. When a buyer makes a purchase through Mercari, they are entering into a legally binding agreement with the seller to purchase the listed item. I wouldnt recommend this site. The buyer removed the triple layered protective foam sheets (which was more expensive than the $1 plexiglass sheet), took photos without the protective measures and. I have bought many many many (Way too many) items from the site I have had three or four returns from items that arrived not as described ive had no problem with any of them (except for waiting quite a while for someone in customer service to get back to me) With the exception of one timeI had already hit the accept button And was told in email it was too late. I also ask for measurements and am extremely thorough. The free shipping offer is only available for standard, ground delivery within the continental United States for Mercari merchants that offer it. Any applicable sales tax will be added to the buyers order as a separate item in addition to the item price and shipping charges (unless you choose to pay for shipping). What happens if the seller doesn't ship within 3 days Mercari? After several emails later explaining my problem. Did they give your money back quickly? Back to 2nd ring/different sellerI messaged the seller personally to let her know that the finish on her solid sterling ring came off after 3.5 days of wearing it. You also cant see what the buyer wrote before leaving your own rating. Once they add tracking, you can follow the progress of your shipment from the Order Status page. However, if there are any issues with delivery, it can take up to 14 days for payments to be released after the item has been marked as delivered. Totally agree. Customer service can be sketchy and hard to get in touch with. Please note that expedited shipping is not available via this offer. If buyers dont leave a review you dont get paid. Getting free shipping on Mercari is simple and easy! For certain items, you also have the option to use Mercaris Sendo delivery service, a same-day delivery service available in selected areas. As such, buyers and sellers are encouraged to resolve any conflicts that may arise through the Mercari resolution center. Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. He hadnt even seen it yet. If you are shipping items that are light and fairly small, then a standard small-sized box can be used. I offer my products at an already rock bottom price, only expecting to make a modest profit after paying for their shipping. I sell vinyl records on mercari. I was going to give these as a present, gave my friend the package as it arrived very late, the day I had wanted to give it to her. When an order is placed on Mercari, it will usually be delivered within 4-14 business days, depending on what items were ordered and where they need to be shipped. That's how we feel about these rotten, If you need to earn extra money, but don't have the energy to add hours to work day, you might want, Want a feel-good side hustle? I wasnt able to drive to the post office, thats 35 minutes from my house. We had to replace a portable GPS due to ours being stolen. Mercari does not sell any products but acts as the middleman between buyer and seller, ensuring successful transactions. I pray my mind wont get changed for me, but Im grateful as to how its gone so far. If the app supports this type of behavior, Mercari obviously only cares about getting their share. First, ensure that you meet the requirements for free shipping. After waiting four days, sent a note to seller. Great. Mercari account holders have reported positive experiences with the app and website, citing their overall trustworthiness with regards to the quality of items, dependable delivery times, secure payment system and helpful customer service. Your shipping cost is not refunded. 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