ESP IS HERE! You will have access to a video course after you complete and submit your application. https://thda.org/help-for-renters-section-8/covidrentrelief. We all know accidents happen, but how we respond matters most. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are nutritionally at-risk and frail, homebound, or disabled. Grantees use the funds to provide . The application is also available in Spanish. Announcements. The Works, Inc.offers free legal support for tenants facing eviction in Memphis and Shelby County. Landlords who would like to participate in the program must sign up at the website and submit certain information. Equal Opportunity Employer and Service Provider. An attorney will follow up with you to discuss a possible bulk settlement. Funding for the program expires December 31, 2021. A rolling, random selection process will promote equality and access to resources for as many people as possible. Interfirst Mortgage Company Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. Choose request online for immediate access to your transcripts. ET - 1801 Downtown West Blvd, Knoxville, TN 37917. Community Loan Servicing United Cumberland Bank You will have access to the last several years of taxes filed. You will then need to create an account (follow the directions on the website) or if you already have an account you need to log in. with families throughout the city of Memphis. Si se desconectan los servicios, la solicitud debe devolverse a 1188 Minna Place. No payments will be made to individual applicants. If mediation is not successful, you will need to verify yourhomelessness another way before you can be referred to shelter. Applicants will not be able to apply more than one time. Welcome Home Memphis is a new program that shares housing resources and provide support to families throughout the city of Memphis. ), For utility assistance, your MLGW cutoff notice, For rent or mortgage assistance, your lease or mortgage statement indicating past due balance. To proceed, please enter the word DELETE in all caps below. Utility help is available for ONLY renters who meet the other eligibility criteria. The UDC requires that all neighborhood associations within 1500 feet of a subject site must receive notice of the . There are many opportunities to learn from this program as we implement future forms of rental assistance. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. What conditions are required of landlords who accept payments? You may apply for assistance through the TNHAF by clicking the application button at the top of the page. If Im not selected, when will the next selection opportunity occur? At MIFA, we believe everyone deserves independence, dignity, and hope. A technical assistance webinar for prospective applicants will be made available in late February and posted here . In the TNHAF application portal, please click on Forgot Password. This will guide you through the process to reset your password. General inquiries Free support from an attorney or an eviction counselor. Perspective and Current Waiting List Applicants. AHP Servicing Memphis, TN 38103 If you wish to apply in person, you may request a referral to a HUD certified counselor in your area who will be able to assist with your application by calling the call center at 855-890-8073. Pentagon Federal Credit Union Tenants will be notified within ___ days of their application whether they have been accepted for assistance. If a location is grayed out it means that only certain areas within it are covered. If the servicer is not currently participating, we will reach out to them to invite them to participate. Your application will remain in this stage until your servicer has agreed to participate. Commercial Bank Please provide your landlord's contact information. Please be aware that average assistance is $350. Payment will not go to individuals but directly to landlords or MLG&W. Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. Click here to print this page or use your computer's Print function. <> You must currently own and occupy the property as your primary residence. Johnson County Bank Income is only required for a spouse who is currently occupying the home. 2023 - Tennessee Housing Development Agency, HAF Program Executive Summary (in Espaol), State of TN Supplier Direct Deposit Authorization, Emergency Repair Program Information for Grantees and Grant Administrators, Low Income Home Energy Assistance Program (LIHEAP), Release of Lien Requests - Keep My TN Home, Emergency Housing, TN Disaster Response Housing, Sign up for our Housing Matters E-newsletter, Current and previous years tax returns with W-2s. Celink The information you provide in your application will help us determine the most appropriate way to assist you. Applicants will not be able to apply more than one time. A call center representative will refer you to a HUD certified counselor who will be able to assist with your application. Please call the TNHAF call center at 855-890-8073. You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST, With more than 35 years of experience serving housing authorities across the nation, Nan McKay and Associates (NMA) is widely known as the gold standard for performance excellence in the public housing and affordable housing industry. Yes, if you meet the eligibility requirements per program guidelines, you may be eligible for up to 6 months of ongoing mortgage payments after your past due amount has been brought current. Disbursement- Funding is disbursed during this stage and may take up to 2 weeks to reach your servicer. 1 0 obj Cadence Bank FKA BancorpSouth, Inc. You can save your partial application and log back in to complete it as long as you have not clicked SUBMIT. Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. HOW TO APPLY: On opening date of the portal, go to website portal to apply (HOME901.org); FOR QUESTIONS may also TEXT "home901" to 21000; or for Spanish speaking persons, TEXT "casa901" to 21000 or email if you have problems with the application (ERAhelp@shelbycountytn.gov). Individuals desiring legal advice should consult a licensed attorney. 3 0 obj Knoxville TVA Employees Credit Union The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. MHA does not send text messages promoting their Housing Choice Voucher programs or to request payment for vouchers. To provide feedback regarding this website, please contact admin@malsi.org. Covington, TN38019 Visit home901.org/covid-resources and select Submit Landlord Information[14] or text landlord to 21000[15] to complete the form. Copy and paste this code into your website. check stubs, award letter). Jefferson County Habitat for Humanity Competed- Your application will be moved to this stage upon completion of all payments and assistance has ended. COVID-19 Emergency Rental Assistance Program. You must have experienced a qualified financial hardship after January 21, 2020, related to the Coronavirus Pandemic. All required information and documentation must be submitted in order for the application to be deemed complete and submitted for review. Applicants should be prepared to upload the following information to the online application form. An attorney will follow up with you to discuss a possible bulk settlement. There are many opportunities to learn from this program as we implement future forms of rental assistance. Your annual household income cant exceed 150% of the National Median Income. Para asistencia en espanol por favor comuniquese con Latino Memphis. Check the Emergency Rental Assistance Status. CURRENTLY COMMUNITY SERVICES AGENCY (CSA) IS NOT ACCEPTING ONLINE APPLICATONS. 4 $54,950 $4,525.00 Payments will be made directly to MLGW or to landlords. The new application portal requires the applicant to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number). Unemployment Papers PHH McKenzie Banking Company (Foundation Bank) Additional information may be requested via the email address provided at application. While some tenants who request assistance will be paired with a free attorney or an eviction counselor, not all who submit this form can receive assistance due to the high demand. The annual calendar of Land Use and Development Services deadlines that is available below on this page includes the monthly deadline by which applicants must submit their neighborhood meeting notices to DPD for mailing. Funds are not paid directly to homeowners. Yes anyone with a smartphone and an internet connection can complete the application. Not everyone will receive future rent. Your application may be selected for a pre-funding quality control review and if so, would be reviewed during this stage. ?zqYS?D1)cNF&hB!iDE3**zT~=G9Vq!~. This closure will include the online application for emergency shelter. Job Loss Letter Yes. TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; Those who have already applied and have not received the program assistance and currently have a disconnection notice or eviction notice, should call 2-1-1 immediately to notify Home901. MHA . Churchill Mortgage NewRez, LLC We suggest completing this as soon as possible in the process. 7 $68,150 $5,612.50 You must have custody of a minor child who also lives in your home. As of 9/2/2021, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help at any time (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply). Cardinal Financial Company Landlords or property managers should be prepared to provide acurrent W9 and an up to date ledger showing amounts owed. Landlords must also agree to inspections of the unit covered by the program. Homebridge Financial Services P.O. Deadline Ext. Mr. Cooper STATUS WHAT IT MEANS Application In Progress This means that you are still working on your 2 $44,000 $3,620.83 Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. Visithome901.org/covid-resourcesand select Submit Landlord Information or textlandlord to 21000 to complete the form. 3. Content on this website is provided for informational and educational purposes only. The request for additional documentation will include the submission deadline. Holston Habitat for Humanity of Kingsport Submitted- During this stage the intake clerk will verify that your servicer is participating in the program and will advance the application forward if your servicer is participating. Do I need to reapply? How will the City/County learn from the impact of the program? 6 $63,750 $5,250.00 You will be required to submit certain documentation through the online portal as requested. Reinstatement only- This option is for homeowners who have recovered from the COVID related hardship and can afford their monthly payment going forward, but need assistance with the past due balance. The online application is also available in Spanish. YOUR LANDLORD'S EMAIL Hay un buzn disponible en este lugar. Ascend Federal Credit UnionBank endobj Yes. Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications. Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Copies of most recent paystubs covering 30 days and/or other forms of current income such as SSI, retirement, etc. Suite 1075 Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. NOTE: IF YOU ARE APPLYING FOR RENTAL HELP, YOU WILL HAVE TO PROVIDE A COPY Of ACCEPTABLE PROOFS OF INCOME: (for all members of households) He said what happened this weekend was unbearable for them all. Movement Mortgage Home address: please list the address where you currently reside. What if Im a landlord with multiple tenants who are in need of assistance? If services are disconnected application must me returned to 1188 Minna Place. Both tenants with eviction cases and otherwise facing eviction could be eligible for eviction counseling. Home901.org and telephone number 211 are working. "She . The weighted selection process will equitably select a pool of recipients of future rent. monday Drop Off & Appt Only | 8am - 4pm; Tuesday Drop Off & Appt Only | 8am - 4pm; Wednesday Drop Off & Appt Only | 8am - 4pm; Thursday Drop Off & Appt Only | 8am - 4pm; Friday HCVP Closed for Administrative Purposes YOU SHOULD HAVE THESE DOCUMENTS READY TO UPLOAD BEFORE YOU START FILLING IN THE APPLICATION. Please note that this is an external link. Program Overview. LIHWAP is scheduled to start late 2022. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Midland Mortgage For Mitchell, 43-year-old Dushaundra Lee Ward was not only his big sister but also the glue that held their family together. Posted on March 1, 2021. We will verify that you have completed the education video and consultation call, update information from your servicer, if applicable. No. Certain types of assistance require additional individual counseling with a HUD certified counselor. The funds are provided directly to States, U.S. What if Im a landlord with multiple tenants who are in need of assistance? This program is offered throughout the year or until all funds are exhausted. M & T Bank SWBC The Emergency Rental Assistance program makes available federal assistance for households that are unable to pay rent and utilities due to the COVID-19 pandemic. If you need assistance in completing your application, please contact the call center at 855-890-8073. Past due homeowner and condo association fees/dues. W-2 Wage Statement for 2020 (if your income will be same in 2021) Memphis, TN 38103 Guild Mortgage Company The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Our resources are here to support. Community Bank Towne Mortgage The City/County will administer rent directly to landlords and utilities directly to MLGW. Simmons Bank You will be required to provide three family/friend contacts for the purpose of mediation by the staff to avoid shelter placement if possible. Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. MIFA & Mid-South Food Bank on Behind the Headlines. A limited number of applicants may be able to receive up to three months of future rental assistance. What do the different statuses in the Emergency Rental Assistance Program Portal mean? If you agree, select the date and add your signature below. Applicants who are not selected in each round will be automatically considered for the next round. Citizens Bank and Trust of Grainger County The Disaster Distress Helpline has seen 900% increase in calls compared to last year which demonstrates both that anxiety is high but also that people are seeking help. If your household has no income, THERE IS A FORM ON THE APPLICATION PORTAL YOU MUST READ AND SIGN TO SHOW PROOF OF NO INCOME Once you have accessed the necessary transcript, save to PDF. Delinquent mortgage payments and eligible mortgage related expenses to bring the mortgage loan current, and if eligible, up to 6 months of ongoing mortgage payments. PennyMac The appeal request must include an explanation as to why the appeal is being submitted along with sufficient documentation to verify an appeal is substantiated. Valon Mortgage Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. Congregate sites are listed here. Specialized Loan Servicing Selene Finance LP First Community Bank You may also choose your wage and income transcripts from the same year if you do not have already have those. If we are unable to provide assistance at this time, we will notify you via email. Eligible households can receive up to $1000 once per program year. Renasant Bank Click here to see this service (BH-3800.7000) and related services within the Service Tree. What if I need help completing my application? Share this page on your favorite Social network, Legal/Internal Affairs & Protective Services, Section 8 Homeownership Assistance Program (SHAPE), Contact Housing Choice Voucher Program (HCVP). The Credit Union for Robertson County The course explains various options for loss mitigation, budgeting, etc. Cross Country Mortgage MHA also does not send out emails requesting payments. U.S. Bank Click here to hide the map. Once you click the button, a new window will open with instructions on creating an account to begin the application process. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Bank of Tennessee The amount of funding a recipient received is based on individual need on a case-by-case basis. <>/Metadata 81 0 R/ViewerPreferences 82 0 R>> Unemployment benefits document or other document showing reduction in income due to COVID-19 The Low-Income Household Water Program (LIHWAP) has similar eligibility requirements as LIHEAP. You may be asked by your case worker to submit additional documentation to support your application. Flagstar Bank LoanCare, LLC (901) 415-2790. www.home901.org. Fidelity Bank Landlords with multiple tenants in need of rental assistance should apply through the website OR email (ERAhelp@shelbycountytn.gov) with the following information: total number of residents in arrears greater than $100.00; Total amount those residents are delinquent in rent, number of those residents in bankruptcy, number of those residents facing eviction and number of those residents who have submitted a CDC Declaration. ACCEPTABLE PROOFS OF COVID-19 HARDSHIP: (for rental help MUST HAVE COPY OF LEASE with the first page & signature page page and document from your landlord with the total amount you owe) You must be delinquent on your mortgage. NOTE: LINC/211 staff will start making in person appointments for help at some Memphis Library branches to apply for the current monthly portal opening at the end of the previous month; but while the portal is closed between funding rounds, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply and will have to upload a picture of your eviction notice in the application). Whether youre looking for emergency housing or youre Applicants that are not selected will be automatically included in the next round. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. The TNHAF program will assist with eligible housing related expenses that meet program guidelines up to the maximum assistance per household of $40,000. NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MOST RECENT MLGW BILL IS ALSO REQUIRED. Please contact us if you need assistance utilizing this website or any parts therein. Bancorp South PERSONS WHO ARE NOT SELECTED FOR THE PROGRAM WILL AUTOMATICALLY BE RE-CONSIDERED WITH EACH NEW ROUND OF FUNDING. The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). Shelby County families with minor children who are homelessmay be eligible for placement if shelter is available. American Pacific Mortgage Special Courses and Programs of Study App. Payments will be made directly to MLGW or to landlords. To be screened for eligibility for Meals on Wheels, call the Aging Commission of the Mid-South at (901) 222-4111. This form is not an application for Emergency Rental Assistance. Eligible homeowners may receive financial assistance to cover the following housing expenses: 1. ServiceMac, LLC (MALS) is the primary provider of civil legal representation to low income families in the western Tennessee counties of Shelby, Fayette, Tipton and Lauderdale. First National Bank The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, current W9 and an up to date ledger showing amounts owed, ot to evict their tenant based upon the past due rent, Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions, This includes Memphis, Arlington, Bartlett, Collierville, Germantown, Lakeland and Millington, TN. Email Assistance for Landlords Applying for the Program w/Multiple Tenants, To Check on Status of Current Application, Call LINC/211 - For Information about the Program OR to make an appointment. ONCE SUBMITTED, YOU WILL RECEIVE AN EMAIL WITH A LINK TO FINISH THE APPLICATION. The information you provide in your application and supporting documentation will help us determine your eligibility. Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Landlords must also agree to inspections of the unit covered by the program. Apply online (ALTERNATE website home901.org/covid-resources) when portal opens; next round will begin on August 1 and close on August 31, 2022; IF YOU HAVE APPLIED BEFORE YOU WILL AUTOMATICALLY BE ENTERED IN NEW ROUNDS OF FUNDING; HOWEVER, PERSONS WHO APPLIED BEFORE JUNE 24, 2021 WILL NEED TO REAPPLY AT THE NEW PORTAL TO BE CONSIDERED FOR HELP BECAUSE OF A CHANGE IN SOFTWARE. , 2020, related to the last several years of taxes filed able to assist eligible.? zqYS? D1 ) cNF & hB! iDE3 * * zT~=G9Vq! ~ to assist with application... 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